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Do you claim the copyright?
No, we do not claim any copyright to derivative edited images submitted by customers, and customers are always the only copyright owner.
Which image format do you accept?
We accept JPG files.
Where and how are the images edited?
TouchIn Media is 100% Australian owned. All photo editing jobs are done by our in-house graphic artists. All image editing is performed manually in Adobe Photoshop and Illustrator.
How can I send my photos to you?
Simply login, you can upload, preview and download images in My TouchIn.
My images are not in jpg format, and larger than 10mb each, can you accept?
Our current setting meets 99% customer’s need. If your images cannot be accepted by My TouchIn, send us an email to: info@touchinmedia.com.au. We will provide you another solution.
What’s your turnaround time?
Most jobs are completed within 24 hours (except weekend and public holidays). If we need additional time, we will notify you by email.