Do you claim the copyright?
No, we do not claim any copyright to derivative edited images submitted by customers, and customers are always the only copyright owner.
Which image format do you accept?
We accept JPG files.
Where and how are the images edited?
TouchIn Media is 100% Australian owned. All photo editing jobs are done by our in-house graphic artists. All image editing is performed manually in Adobe Photoshop and Illustrator.
How can I send my photos to you?
Simply login, you can upload, preview and download images in My TouchIn.
My images are not in jpg format, and larger than 10mb each, can you accept?
Our current setting meets 99% customer’s need. If your images cannot be accepted by My TouchIn, send us an email to: email@example.com. We will provide you another solution.
What’s your turnaround time?
Most jobs are completed within 24 hours (except weekend and public holidays). If we need additional time, we will notify you by email.
Is TouchIn Media a secure website to make a payment?
We do not have access to your banking information. When you submit the credit purchase order, you will be directed to Pay Pal. You will be redirected back to our website upon completion of your payment.
What are credits
Credits are TouchIn Media's very own currency for photo editing service only. The more you buy, the more you save!
Are there other ways to buy credits?
We also accept bank transfer to our ANZ account:
TouchIn Media Pty Ltd
ACN:147 665 736
Branch No.(BSB) 012-357
Account No. 4526-49353
Do I have to buy credits to use TouchIn Media service?
No, you don't have to. Please send us an email to firstname.lastname@example.org to discuss with us.